Told in the storybook style of "One Thousand and One Nights" (a.k.a. "Arabian Nights") this talk will feature real-world anecdotes about: technical architecture, business challenges, financial challenges, customer support, and security challenges such as dealing with onslaughts of spammers and attack vectors.

• Brief background about our hosting business and the types of sites we are hosting.
• Technical architectures (virtual machine vs docker vs cloud etc.)
• Problems of scale (how the heck do you actually keep track of 1,000 websites?!)
• Using Django to host Django (yes, the snake really does eat itself!)
• Financial challenges we have encountered (customers wanting refunds, dealing with cloud provider billing nightmares, how we cut costs, etc.)
• Customer support (the most time-consuming part of the business, and how to reduce the need for support).
• Security nightmares (our own customers attacked us, the rise of A.I. spam bots, dealing with relentless attacks)